Skills & Competencies for Sales Supervisor
Sales Supervisor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Sales Supervisor
Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail.
JOB RESPONSIBILITIES for Sales Supervisor
Recommends changes to current sales techniques or procedures based on team performance and new selling techniques.
Sales Supervisor SALARY RANGE
BASE 50%
$99,652
TOTAL 50%
$114,230
Job Level
M01
Job Code
SM15000252
Education/Degree
Bachelor's Degree
Reports To
Manager
Sales Supervisor Skills and Competencies List
11 general skills or competencies (Job family competencies) for Sales Supervisor
1
Job Family Competencies –
Customer Acquisition
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the data flow required to fulfill customer acquisition.
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Level 2 Behaviors
(Light Experience)
Supports the planning and execution of strategies to gain new customers across multiple channels.
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Level 3 Behaviors
(Moderate Experience)
Partners with sales and marketing to execute marketing campaigns for new customer acquisition.
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Level 4 Behaviors
(Extensive Experience)
Interprets trends or patterns in complex data sets to improve overall customer acquisition goals.
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Level 5 Behaviors
(Mastery)
Develops value-based customer segmentation models to ensure the acquisition of new customers.
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2
Job Family Competencies –
Business Development
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of tools used in business development.
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Level 2 Behaviors
(Light Experience)
Identifies business development opportunities through scoping customer and external industry engagements.
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Level 3 Behaviors
(Moderate Experience)
Supervises a team of intermediate sales business development professionals to focus on creating solutions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall performance to evaluate the effectiveness of business development strategies.
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Level 5 Behaviors
(Mastery)
Develops solutions for business development programs to achieve optimum results.
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3
Sales Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Sales Supervisor
Proficiency Level - 4
5
Competency for -
Sales Supervisor
Proficiency Level - 5
9 soft skills or competencies (core competencies) for Sales Supervisor
1
Core Competencies –
Planning and Organizing
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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2
Core Competencies –
Coaching Others
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
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Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
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Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
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Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
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Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
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3
Sales Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Sales Supervisor
Proficiency Level - 4
5
Competency for -
Sales Supervisor
Proficiency Level - 5
Summary of Sales Supervisor skills and competencies
There are 0 hard skills for Sales Supervisor.
11 general skills for Sales Supervisor, Customer Acquisition, Business Development, Channel Sales, etc.
9 soft skills for Sales Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
11 general skills for Sales Supervisor, Customer Acquisition, Business Development, Channel Sales, etc.
9 soft skills for Sales Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
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